national duty to safeguard the interests of all Malaysians

Aussie Competition Commission: AirAsia’s pricing was misleading!

WEE CHOO KEONG

It has been the business model of AirAsia for not disclosing the full air fare in its website.  There are many ancillary charges / hidden charges like BOOKING SERVICE FEES RM30, CONVENIENCE FEES per passenger per sector RM8, FUEL SURCHARGE RM90 & etc. Passengers are charged per minute for calling AirAsia to check on their booking or refund and etc. Please read yours truly’s previous posting in HERE.