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Thursday, October 20, 2011

MAS AirAsia Story - Dirty Bucks


WEE CHOO KEONG

 

AirAsia Bhd and AirAsia X Sdn Bhd, formerly known as Fly Asian Express Sdn Bhd a.k.a FAX of Rural Air Services(RAS) fame, kept the unclaimed Airport Tax for the no-show passengers where both companies have forfeited their fares. By right both companies should immediately refund in full the collected Airport Tax the moment they forfeited fares of the no-show passengers.

(AirAsia & AirAsia X Sdn Bhd kept the unclaimed Airport Tax totaling RM6.895 millions)

 

...it is most inappropriate for these two companies to levy any administrative charges/bank commission when no-show passengers asked for the refund of the Airport Tax. The forfeited fares were more than sufficient to cover so-called administrative charges/bank commission, if any.  Both companies have no right to keep the Airport Taxes as their revenues.

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